FAQs

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Shipping & Delivery

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• Do you ship whiskey?

  We currently do not ship whiskey. 

 

Returns & Exchanges​​
 

• Do you offer returns?

  Yes, we offer returns within 30 days of purchase.
   

• Can I ship returns and who covers the shipping costs?

  Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.

 

Product Information

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• What types of merchandise do you offer?

  Our collection includes branded apparel, accessories, glassware, and gifts inspired by Preservation Distillery’s bourbon-making heritage.

 

Account & Customer Support​​
 

• How can I contact customer service?

  Reach out to our team via email (info@preservationdistillery.com) or through the Contact Us page or We typically respond within 24 hours.

 

Other

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• Do you sell bourbon online?

  No, our website is exclusively for information and booking experiences. For information about our bourbons, please visit Preservation Distillery’s main website.
   

• Can I visit Preservation Distillery?

  Absolutely! We welcome guests for tours, tastings, and special events. Book your visit Here or on our Main Website.
   

• Are you affiliated with other bourbon brands?

  Preservation Distillery is proudly independent and family-owned, dedicated to crafting premium bourbon and whiskey using traditional methods.
   

• How can I stay updated on new products and events?

  Subscribe to our newsletter to receive updates on new arrivals, exclusive promotions, and seasonal collections.