FAQs

​

Shipping & Delivery

​

• Do you ship whiskey?
  We currently do not ship whiskey. 

​

 

Returns & Exchanges​​
 

• Do you offer returns?
  Yes, we offer returns within 30 days of purchase.
   

• Can I ship returns and who covers the shipping costs?
  Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.

 

 

Product Information

​

• What types of merchandise do you offer?
  Our collection includes branded apparel, accessories, glassware, and gifts inspired by Preservation Distillery’s bourbon-making heritage.

 

 

Account & Customer Support​​
 

• How can I contact customer service?
  Reach out to our team via email (info@preservationdistillery.com) or through the Contact Us page or We typically respond within 24 hours.

 

 

Other

​

• Do you sell bourbon online?
  No, our website is exclusively for information and booking experiences. For information about our bourbons, please visit Preservation Distillery’s main website.
   

• Can I visit Preservation Distillery?
  Absolutely! We welcome guests for tours, tastings, and special events. Book your visit Here or on our Main Website.
   

• Are you affiliated with other bourbon brands?
  Preservation Distillery is proudly independent and family-owned, dedicated to crafting premium bourbon and whiskey using traditional methods.
   

• How can I stay updated on new products and events?
  Subscribe to our newsletter to receive updates on new arrivals, exclusive promotions, and seasonal collections.